Express Shipping via DPD
UK orders (Excluding NI) are shipped via DPD's Next Day Delivery service. Please allow one business day for your order to be processed and packed before it is collected the following business day and then out for delivery the day after that. You will receive an email with a tracking number once your order has been shipped.
You will receive a text with a one hour delivery window on the day.
Orders under £80 will be charged £5.35 for shipping.
Some smaller items will be charged £2.50 for shipping and will be delivered via Royal Mail.
Northern Ireland orders are shipped via Royal Mail's Signed For 2nd class service. Please allow 3-4 working days to receive your order with this service.
Free Express Shipping via DPD
UK orders over £80 will qualify for Free Express Shipping.
NI orders that qualify will be shipped via Royal Mail.
Free International Delivery
Orders over £100 will qualify for Free International Delivery.
Orders are sent via Royal Mail's international tracked and signed service. Delivery time for Europe is 3-5 working days and 5-7 working days for the rest of the world. A signature is required upon delivery. Please do not provide an unmanned post address as the parcel will be returned to ourselves and you will be responsible for the shipping fee. The cost for shipping overseas will vary depending on which country the item is being sent to and how much your order weighs. Your shipping fee will be calculated at checkout.
Where is my order?
You can track your order with the tracking number provided in your shipping confirmation email.
If your order is taking longer than expected then we first recommend you check your tracking number on either DPD or Royal Mail's website as this is often the quickest way of resolving any delivery issues.
If you have contacted the shipping provider and are still unable to resolve the issue then please contact us directly so that we can help.
Please remember it is often resolved quicker by checking your tracking information and following up on the information provided in your tracking log.
Do you ship to BFPO?
We no longer ship to BFPO addresses. Unfortunately we cannot guarantee when an order will arrive and due to the nature of the BFPO system we cannot track them either. If you are serving overseas, please order to a UK address and have a friend or family member forward the parcel to your location.