Deliveries are normally made within 3 working days of your order being placed. Standard Delivery orders will be delivered via Hermes and will need to be signed for.
Orders under £60 will be charged £3.99 for shipping.
Some smaller items will be charged £1.99 for shipping and will be delivered via Royal Mail.
Free Standard Delivery
Orders over £60 will qualify for Free Standard Delivery.
Free International Delivery
Orders over £90 will qualify for Free International Delivery.
Orders are sent via Royal Mail's international tracked and signed service. Delivery time for Europe is 3-5 working days and 5-7 working days for the rest of the world. A signature is required upon delivery. Please do not provide an unmanned post address as the parcel will be returned to ourselves and you will be responsible for the shipping fee. The cost for shipping overseas will vary depending on which country the item is being sent to and how much your order weighs. Your shipping fee will be calculated at checkout.
Where is my order?
You can track your order with the tracking number provided in your shipping confirmation email.
If your order is taking longer than expected then we recommend you contact Hermes or Royal Mail directly with your tracking information first, as this is often the quickest way of resolving any delivery issues.
If you have contacted the shipping provider and are still unable to resolve the issue then please contact us directly so that we can help.
Please remember it is often resolved quicker by contacting the delivery company first.